Welcome to
Dental Practice Optimization!
- Dental Practice Optimization
- Posts
- Monday Dental Practice Optimization
Monday Dental Practice Optimization
Dental Practice Optimization
Trivia Question❓Which ancient civilization is believed to have created some of the earliest dental prosthetics, such as bridges and dentures? Answer at the bottom of the newsletter |
It Is Essential that Every Practice Owner Understands How Patients Evaluate Their Practices |
The truth is that patients have no idea how to evaluate the root canal, crown, or filling that you just performed. All they really know is whether the procedure was painful while being performed or after the fact. While clinical competence is expected as a minimum standard, it is not how patients form their opinions. What matters most is how you make them “feel” when interacting with you and your team. Every point of contact, from the first phone call to their final checkout, represents an opportunity to make a positive or negative impression. The sum total of these contacts comprises what is often referred to as the patient journey or patient experience. I have written in the past about the importance of acting with intention. A single bad experience at any point of a patient’s experience in your practice can result in an overall negative impression, often resulting in failure to accept your treatment recommendations or, worst case, loss of the patient altogether. It is vitally important you be intentional in how you engineer and optimize the patient experience in your practice. Most dentists spend a lot of time, money, and energy on becoming the best clinicians they can possibly be. Often neglecting any effort to improve how patients experience their practice. The best and highest-performing practices find a way to do both. |
Free Workplace Wellness Program for your employees (which reduce your payroll taxes)! Got 11 employees or more? Discover a breakthrough workplace wellness program that provides numerous benefits to your employees, at no out of pocket cost to them or you, while reducing your payroll taxes! Sound too good to be true? That's what we thought until we implemented it in our business and our team loves it! Some of the many benefits are: • Virtual Urgent Care for the entire family • 70 of the most prescribed drugs at no cost • WholelisticTM behavioral health coaching - unlimited sessions, • Nutritional coaching, • Employee Assistance Program • Financial budget coaching • Simple will preparation • ID Theft protective for everyone in the household • Living 2.0 a bundle of science based health and wellness apps, and a whole lot more! Register for this educational workshop with nationally recognized CPA and Certified Tax Coach Gary Heldt to discover how to give your employees more benefits while they reduce your payroll taxes. Provided by the member experts of Tax Savings For Your Business. |
Trivia Question Answer |
💡 Answer to Trivia Question: The Etruscans, who lived in ancient Italy. |